What is it that can go wrong?

Over the years I have collected dozens and dozens of stories of what it is that has led to problems for accountants. Such examples help inform my talks about how to avoid negligence claims. It’s also worth recognising how easy it is for things to go wrong; after all they do say that forewarned is forearmed.

So here is a selection of real life situations that have led to negligence claims against accountants. Don’t get caught out yourself:

  • Unexpected obligations to overseas tax authorities
  • Difficulties with liquidators due to auditors being officers of the company
  • Failing to provide all relevant information to successors
  • Failure to evidence independent advice as a trustee
  • Difficult clients not providing all relevant information
  • Nightmare clients who are not clear as to what they want
  • Continuing responsibilities after ceasing to act for a client
  • ‘bad’ partners in the firm
  • Counter claims when pursuing outstanding fees
  • Going beyond agreed scope of work and level of own competence
  • Failure to spot employee fraud
  • Clients who lose confidence due to poor communication
  • Lack of clarity re scope of work and responsibilities
  • Adverse media reports after disgruntled client leaves
  • Casual relationships
  • Third party (or interested party) putting pressure on client to complain
  • Failing to spot technical issues
  • Valuation related work when subsequent sale suggests a very different figure
  • Clients looking for someone to sue

I have also addressed related points in previous posts on this blog – such as

If you’d like to know more about How to avoid professional negligence claims and protecting your practice from negligence claims and worse – then you may want to attend my next seminar on the subject.  Full details here.

If you’re unable to get to London for the seminar you can instead access the slides and notes from an earlier version of the seminar by following this link.

And if you have any examples of claims that you’re willing to share do please add them as comments to this blog post.

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Mark Lee – in brief

Mark Lee FCA CTA (Fellow) is Chairman of the Tax Advice Network, Head of the Tax Director Network and a past Chairman of the ICAEW’s Tax Faculty.

You can contact Mark on
0845 003 8780 or by email

SOCIAL MEDIA without Hype
Join Mark on 23rd February 2012 to learn about the 'Why bother' and the 'How to' side of social media. Full details above.
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